Hospitality & Tourism

Tour Operator Management Platform

A Laravel 12 tour operations workspace for inquiry CRM, itinerary versioning, costing, quotation flow, audit history and booking conversion.

Project statusActive DevelopmentTypeTour operations workspace

Project overview

What this project is.

The Generations Safaris repository documents a Laravel 12 tour operations workspace for a Tanzanian tour company. Its first documented vertical slice connects inquiry CRM, itinerary versioning, costing, quotation flow, audit history and conversion to a central Booking File.

The solution

The documented workflow is Inquiry → Itinerary → Quotation version → Customer approval → Booking conversion, with supplier, accommodation, activity, passenger, payment, readiness, operations and audit records attached to the booking domain.

Technical notes

Evidence source: the Generations Safaris repository README and module documentation, including inquiry, itinerary/quotation, booking-management, operations and public-tourism website records. The repository is a Laravel 12 application and its performance documentation records PHP 8.2, Vite and a MySQL-compatible database.

Key features

The important parts of the system.

Inquiry CRM

Customer, owner, pipeline stage and follow-up records.

Itineraries and quotations

Versioned itineraries and quotation versions with server-side costing.

Booking conversion

Customer approval and idempotent conversion to a central Booking File.

Supplier and passenger records

Supplier, accommodation, passenger, payment and readiness records.

Trip operations

Operational plans, resource allocation, dispatch, incidents and closure controls.

Public tourism routes

Itineraries, destinations, activities, accommodations, proposals, blog and FAQs.

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